SMS terms

Program description

When you request an estimate through Instant Quote, you may opt in to receive text messages about your estimate and appointment. Text messages are sent by the contractor whose website you visited, on behalf of their business name.

If you are a contractor team member, you may also receive SMS alerts for each new lead submitted through your Instant Quote widgets.

Message frequency and content

Homeowners may receive:

• One initial message thanking them for their estimate request and offering to schedule an appointment.
• Follow-up messages from the contractor regarding their appointment or quote.

Contractor team members may receive one SMS alert per new lead, depending on your account settings.

Message frequency varies and depends on how you interact with the contractor.

Message and data rates

Message and data rates may apply. Standard SMS rates charged by your wireless carrier (text messages = 1 message in and 1 message out per SMS to or from you) will be applied by your wireless provider.

Consent is optional

Opting in to SMS is completely optional. Your decision to opt in or out does not affect your ability to:

• Request an estimate through Instant Quote.
• Receive a quote via phone or email.
• Be contacted by the contractor through other means.

You can opt in or out at any time through the Instant Quote widget or by contacting the contractor directly.

Reply STOP to opt out

To unsubscribe from SMS messages from the contractor, reply "STOP"to any text message. You will receive a confirmation that you have been unsubscribed. After opting out, you will no longer receive SMS messages unless you re-opt-in.

Reply HELP for information

To request information about the SMS program, reply "HELP"to any text message from the contractor. The contractor will provide information about their text messaging program.

Carrier limitations

Carriers are not liable for delayed or undelivered messages. Text message delivery depends on your wireless carrier's network and your phone's settings. Verlua and the contractor are not responsible if your carrier fails to deliver or delays a text message.

Privacy

Text messages are sent to the phone number you provide. Your phone number and other personal information will be handled in accordance with Verlua's Privacy Policy. For details on how your information is used, see our full privacy policy.

Supported carriers

This SMS program works with all major U.S. wireless carriers, including AT&T, Verizon, T-Mobile, U.S. Cellular, Cricket, MetroPCS, Virgin Mobile, and others. International numbers are not supported.

Questions or concerns

For questions about the SMS program, reply "HELP"to a message or contact the contractor whose website you visited.

For questions about Instant Quote or this policy, contact support@verlua.com.

Program compliance

This SMS program complies with the Telephone Consumer Protection Act (TCPA), CTIA guidelines, and A2P 10DLC standards. All text messages include the sender's business name and require prior express written consent (your opt-in checkbox).

Termination

Verlua or the contractor may terminate this SMS service at any time without notice.